This Privacy Policy describes how f200m collects, processes, stores, and protects the personal data of its members and website visitors. By creating an account or using the f200m platform, you acknowledge that you have read and understood this policy and consent to the data practices described herein.
The following terms carry specific meanings throughout this Privacy Policy:
f200m collects Personal Data across several categories depending on the nature of your interaction with the Platform. The table below summarises the main categories and examples within each:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (KTP or passport), selfie/photo for facial verification | Mandatory (KYC) |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Mandatory |
| Account Data | Username, hashed password, account preferences, self-exclusion settings, responsible gaming limit configurations | Mandatory |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit/withdrawal history, transaction amounts in IDR | Mandatory |
| Gaming & Betting Data | Game session records, wager amounts, win/loss outcomes, sports betting selections, bonus usage, RTP statistics per session | Automatic |
| Technical Data | IP address, device type and model, operating system, browser type and version, session timestamps, geolocation (country/city level) | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions | When contacted |
| Marketing Preferences | Email/SMS opt-in status, promotional offer interactions, bonus claim history | Optional |
The majority of Personal Data f200m holds is provided directly by you at registration, during KYC verification, when making deposits or withdrawal requests, when contacting support, or when updating your account profile. You are not obliged to provide Personal Data, but failure to provide mandatory data will prevent account creation or specific functions (such as withdrawals) from being available.
When you access and use the f200m Platform, certain Technical Data and Gaming Data are collected automatically. This includes your IP address, device information, browser details, page views, session duration, and all in-platform activity including wagers placed, games launched, and transactions initiated. This automatic collection occurs via server logs, session tracking technologies, and first-party cookies (see Section 9 for full cookie details).
f200m may receive supplementary data from third-party providers used in the delivery of the Platform's services, including:
f200m processes Personal Data for the following specific purposes:
f200m processes Personal Data under the following legal bases:
f200m does not sell your Personal Data to any third party for their own marketing purposes. Personal Data is shared only where necessary for the operation of the Platform, under strict contractual controls, with the following categories of recipients:
All third-party Processors that handle Personal Data on f200m's behalf are required to sign a data processing agreement that obligates them to: process data only on f200m's documented instructions; implement appropriate technical and organisational security measures; not sub-process data without f200m's prior written authorisation; and return or securely delete data upon termination of the service relationship.
f200m retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years from account closure | AML regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML regulatory obligation |
| Account & gaming data | Duration of active account + 2 years post-closure | Contractual & dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical & server log data | 12 months on a rolling basis | Security & fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent evidence |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
f200m implements a layered set of technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Cookies are small text files placed on your device by a website you visit. f200m uses first-party cookies only — we do not use third-party advertising or tracking cookies that share your data with external ad networks or social media platforms.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintain your login session, remember your language and currency preferences, protect against CSRF attacks | Session (deleted on browser close) |
| Functional | Remember your game lobby filter settings, responsible gaming tool configurations, and notification preferences | Up to 12 months |
| Analytics | Collect aggregated, anonymised data on page visits, feature usage, and navigation paths to help f200m improve the Platform | Up to 24 months |
Essential cookies are strictly necessary for the Platform to function and cannot be disabled without affecting core functionality. Functional and analytics cookies can be disabled via your browser settings. Instructions for managing cookies are available in your browser's help documentation. Note that disabling certain cookies may affect your f200m experience — for example, your session may not persist between pages if session cookies are blocked.
As a Data Subject, you have the following rights in respect of your Personal Data held by f200m. These rights may be subject to certain conditions or limitations under applicable law, but f200m will process all requests in good faith and respond within 30 days of receipt:
Request a copy of the Personal Data f200m holds about you and information about how it is being processed.
Request correction of inaccurate Personal Data or completion of incomplete data held in your f200m account.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that f200m restrict the processing of your data while a rectification or objection request is being assessed.
Receive a structured, machine-readable copy of Personal Data you have provided to f200m, where processing is based on consent or contractual necessity.
Object to processing based on legitimate interests, including profiling for personalised promotional offers, at any time with immediate effect.
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered username and a brief description of your request. f200m may ask you to verify your identity before processing the request.
The f200m Platform is strictly intended for adults aged 21 and over. f200m does not knowingly collect Personal Data from any person under the age of 21. If f200m becomes aware that Personal Data has been collected from a minor, the associated account will be immediately suspended, all Personal Data will be deleted (subject to any mandatory retention obligations), real-money deposits will be returned, and the matter will be escalated as required.
Age is verified as part of the KYC process, which all members must complete before withdrawals are enabled. If you have reason to believe that a minor has created an f200m account using false information, please notify us immediately at [email protected].
f200m is an internationally operated platform. Personal Data collected from members in Indonesia may be transferred to, stored on, and processed by servers located outside of Indonesia. Such transfers are made in order to provide the Platform's services using globally distributed, redundant cloud infrastructure.
Where Personal Data is transferred internationally, f200m ensures that appropriate safeguards are in place, which may include:
You may request further information about the specific safeguards applied to international transfers of your Personal Data by contacting f200m's support team.
f200m reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business practices, or Platform features. The "Last Updated" date at the top of this page reflects the most recent revision.
Where an amendment is material — meaning it significantly affects how your Personal Data is used or your rights in relation to it — f200m will provide advance notice via the email address registered to your account, or through a prominent notice displayed on the Platform, at least 14 days before the change takes effect.
Your continued use of the f200m Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with any amendment, you must cease using the Platform and request account closure before the amendment takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by f200m, please contact us through the following channels:
f200m will acknowledge privacy-related requests within 48 hours and provide a substantive response within 30 days. If your request is complex or high in volume, f200m may extend this period by a further 30 days with prior written notice and explanation.
If you are not satisfied with f200m's response to a privacy concern, you have the right to escalate your complaint to the data protection supervisory authority in your country of residence or the jurisdiction under whose law f200m operates. f200m's support team can provide further guidance on the appropriate escalation route for your specific situation.
Six principles that define how f200m handles your data — in plain language.
f200m does not sell, rent, or trade your Personal Data to any third party for marketing, advertising, or commercial purposes. Data shared with Processors is strictly limited to what is necessary to deliver the Platform's services, under binding contractual controls.
Every connection to f200m uses 256-bit TLS/SSL encryption. Sensitive fields in our database — including identity documents and financial records — are encrypted at rest. Your data in transit and at rest is protected to the same standard used by international financial institutions.
You have the right to access, correct, delete, restrict, and port your Personal Data at any time. f200m processes all data rights requests within 30 days. To make a request, email [email protected] with "Data Rights Request" as the subject line and your registered username.
f200m does not retain Personal Data indefinitely. Clearly defined retention periods apply to each data category, after which data is securely deleted or anonymised. KYC and financial records are retained for 5 years as required by AML regulations; gaming data is retained for 2 years post-closure.
f200m uses only first-party cookies — no third-party advertising trackers, no social media pixel integrations, no cross-site profiling. Essential cookies keep your session secure; functional cookies remember your preferences. Analytics cookies are anonymised and aggregated.
Marketing communications from f200m are entirely opt-in. If you have opted in and later wish to stop receiving promotional emails or SMS, you can withdraw consent at any time through your account dashboard or by contacting support. Withdrawal of consent takes effect within 48 hours.
Our support team is available 24/7 via live chat to answer any privacy question or help you submit a data rights request. Or visit our FAQ for quick answers to common questions.